Privacy Policy

Last updated:

1. Introduction
Welcome to Crelora’s website. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our site, sign up for our newsletter, or interact with our online marketing efforts. By using our website, you agree to the practices described in this policy.

2. Data Controller
Crelora GmbH
Ernst-Thälmann-Straße 41

06686 Lützen

Germany
Email: [email protected]
Phone: +49 155 6343 9395 (No support!)

3. Data We Collect
We collect personal data that you voluntarily provide when you use our website. This may include:

  • Contact Information: Name, email address, phone number, and other details provided via contact forms or newsletter sign-up forms.
  • Usage Data: Information on how you interact with our website, including pages visited, time spent on pages, and other analytical data collected through cookies and similar technologies.
  • Marketing Data: Information related to online marketing, such as tracking data provided by third-party services (e.g., advertising networks and analytics tools).

4. Purpose and Legal Basis for Processing
We process your personal data for the following purposes and based on the legal grounds as required by applicable data protection laws:

  • Providing Information and Lead Generation: To deliver the content you requested and to convert leads into newsletter subscribers. The legal basis for this is your consent (Art. 6(1)(a) GDPR) and our legitimate interests (Art. 6(1)(f) GDPR) in promoting our services.
  • Online Marketing and Analytics: To analyze website usage, improve our marketing strategies, and enhance user experience. This is based on our legitimate interests.
  • Compliance and Record Keeping: To comply with legal obligations and protect our legal rights.

5. Data Sharing and Third-Party Services
We may share your data with trusted third-party service providers who assist us with:

  • Newsletter distribution
  • Online marketing and advertising (including tracking and analytics)
  • Payment processing (if applicable for future services)

These third parties are contractually obligated to protect your data and are only permitted to use your data for the purposes specified by us. Please note that this Privacy Policy does not cover third-party practices; you should review their privacy policies for further information.

6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and support our online marketing efforts. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

  • Cookie Management: You can control or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website.
  • Further Information: For more details on the cookies we use, please refer to our [Cookie Policy].

7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with our legal obligations. When your data is no longer needed, we will securely delete or anonymize it.

8. Your Rights
Under applicable data protection laws, you have the following rights:

  • Access: Request access to your personal data.
  • Rectification: Request correction of any inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data.
  • Restriction: Request restriction of processing.
  • Portability: Request a copy of your data in a structured, machine-readable format.
  • Objection: Object to the processing of your data for certain purposes.
  • Withdrawal of Consent: Withdraw your consent for data processing at any time (this does not affect the lawfulness of processing based on consent before its withdrawal).

To exercise any of these rights, please contact us at [Your Email Address]. We will respond to your request in accordance with applicable laws.

9. International Data Transfers
If your data is transferred outside of the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your personal data, such as standard contractual clauses approved by the European Commission.

10. Security Measures
We implement a variety of technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. While we strive to secure your information, please be aware that no method of transmission over the Internet is completely secure.

11. Online Marketing Disclosures
Our website employs online marketing strategies, including paid advertising, SEO, and social media campaigns. In connection with these activities, third-party service providers may use tracking technologies to collect data on your online behavior. By using our website, you consent to the use of such tracking technologies in accordance with this Privacy Policy and the privacy policies of the third parties involved.

12. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We encourage you to review this page regularly for any updates. The date of the latest revision will be indicated at the top of this policy.

13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: [email protected].